Our Values

Quality

We take great pride in only selling quality products that we would buy ourselves. All products are thoroughly checked for quality before reaching customers.

Products that are chipped, cracked, or excessively discoloured are immediately removed from our inventory.

We do not participate in “drop shipping” schemes. Many other online stores ship directly to customers from an overseas factory or warehouse. This causes long shipping times and the products are not properly checked for quality!

At Koncove, all our products are received, checked for quality, and shipped from Edmonton, Alberta.

Customer Service

We would not exist without our loyal customers. Amazing customer service is always our priority.

New customers are often surprised by how quickly we ship orders and respond to messages. We are always aiming for a “5 star” experience with every customer.

Cozy, Modern, and Innovative Design

At Koncove, products are carefully crafted based on our core design principles: cozy, modern, and innovative.

Our goal is that all our products will make your home feel more “cozy”, add a modern touch, and are different than what you typically see at other “big box” retailers.